Terms & Conditions
Terms of Sale
These terms of offer for sale ("Terms of Offer For
Sale") between MY Learn Gadgets http:///www.mylearngadgets.com or
its App (hereinafter referred as 'Seller/Seller's website/App') and
the Buyers including online buyers and the Users of the Website/App ("You"
or "Your" or "Yourself" or "User") describe,
inter alia, the terms of offer for sale, sale, purchase of goods online through
Seller's website/App (“online sale”).
Please read the terms of offer for sale carefully before buying any
products or availing any services from the seller online. Any purchase made by
you online shall signify your acceptance of the terms of offer for sale and
your agreement to be legally bound by the clauses of this Terms of Sale.
In addition to the foregoing, you shall also be bound by the terms of
use of the website/App, terms of offer for sale issued by the Seller or
additional terms of service/specification of product which are displayed with
the selection of the product, if any ("additional terms") at
the website/App or provided along with the product. If there is any conflict
between the terms of offer for sale and the additional terms, the additional
terms shall take precedence in relation to that sale.
IF YOU DO NOT AGREE WITH THE TERMS OF OFFER FOR SALE, DO NOT ACCESS THE
WEBSITE/APP OR PLACE AN ORDER FOR ANY PURCHASE.
Business
·
The Seller’s Website/App is a platform that facilitates the online sale
of new products or Pre Owned or Open box or unboxed or refurbished products,
online purchase of Old or Pre Owned or used mobiles or laptops and the services
offered by the Seller including its affiliates/associates/service partners. The
products are sold/purchased or the Services are offered to the Users through
various modes. The Seller will be solely responsible to you for the products
sold or purchased by you online through the Website/App.
·
You acknowledge that the Seller has the right to change or discontinue
any Service at any time, without notice. You further acknowledge that the
Seller may add or modify the procedures, modes, processes or conditions of
purchase at any time to adapt to changes that the Seller makes to the Services
or mode of providing services. You agree that the Seller shall not be liable to
you or to any third party for any modification, suspension or discontinuance of
any aspect of the Services.
Products
·
The Seller makes available a variety of New products, refurbished,
Open-box, Pre-owned/Used products any other products of trade (hereinafter
referred as ‘the products’) at an agreed price to you through on –line sale or
on their in-built software or on their website/App. Purchase of such products through
any mode from the Seller will be subject to the Terms of Offer for Sale and
such other additional terms, if any, as specified by the Seller.
·
Seller offers shipping for all the products intended to be sold online
on the Website/App. However, the packaging of the product depends on the
Category of the Products purchased by the Buyers. Terms of shipping or
packaging will be governed by this Term of sale or the Seller’s policy, which
may be changed by the Seller without any notice to you.
·
All the Products are governed by the terms of warranties provided by the
respective manufacturer/ brands and subject to the Seller’s Warranty. However,
in case any product is covered under the Seller’s warranty, it shall be
specifically mentioned in the product details.
·
We ensure that your order will be safely delivered at your place within
promised timeline. However, the same is subject to certain unforeseeable situations
and circumstances beyond our control.
·
The Seller is liable for faults arising from products purchased or
bought from the Seller only and not otherwise. You are requested to follow the
procedure as laid down by the Seller for Replacement of the products.
Responsibility towards Products & Services
·
You should take all responsibility for your own actions in buying the
product or utilizing the services purchased by you and the Seller shall not be
liable for any such action.
·
You represent that you have the competency to or capacity to enter into
and to form a binding legal contract with the Seller and are not a person
barred by law from buying such product or availing services under the laws as
applicable in India.
Pricing Information
·
The Seller strives to provide you the best possible prices for all the
products and services you buy or avail of from the Seller online. However, the
Seller does not guarantee that the prices will be the lowest in the city,
region or geographic region. Prices and availability are subject to change
without prior notice or any consequential liability to you.
·
While the Seller strives to provide accurate products, services and
pricing information, typographical and other errors may occur. In the event that
a product or service is listed at an incorrect price or with incorrect
information due to an error in pricing or product or service information, the
Seller may, at its discretion, either contact you for instructions or to cancel
your order and notify you of such cancellation. The Seller will have the right
to modify the price of the product or service. The Seller may contact you to
obtain any further instructions in connection with the
sale/purchase/cancellation transaction via e-mail address or on a Mobile number
or any other contact details provided by you at the time of registration or
cancel the order and notify you of such cancellation. If the Seller cancels the
order after the payment has been processed, the said amount will be remitted to
you to your bank account; details of which will be provided by you to the
Seller.
Credit Card/Net Banking Details
·
While making payment of purchase or in certain cases, specifically with
regard to particular products/ services, you might be required to provide your
credit card or debit card or Net Banking or online Banking details to the
approved payment gateways. In this regard you agree to provide correct and
accurate credit/ debit card/Net Banking details to the approved payment
gateways for buying products or availing Services from the Seller or through
the Seller’s website/App. You shall not use any credit/ debit card/Net banking
account that is not lawfully owned by you, i.e. in any transaction, you must
use your own credit/ debit card/Net banking account The information provided by
you will not be utilized or shared with any third party unless circumstances
demand, as more particularly mentioned in the Privacy Policy. You will be
solely responsible for the security and confidentiality of your credit/ debit
card/Net banking details. The Seller expressly disclaims all liabilities that
may arise as a consequence of any unauthorized use of your credit/ debit
card/Net Banking account.
Delivery of the Product
·
Your shipping address, pin code will be verified with the database of
the Seller before you proceed to pay for your purchase. In case your order is
not serviceable by our delivery/logistics partners or the area is not covered,
we would request you to provide us with an alternate shipping address which we
expect to have on our logistic/delivery partner’s deliverable area. In case
there is any dispute regarding the shipment of the product or services for an
area not covered by the Seller, in such a case, the Seller will not be
responsible for the non-delivery of the product.
·
In case you book multiple orders for the Products and Services in one
transaction, the Seller would endeavour to ship all Products together. However,
this may not always be possible due to some product characteristics and/or
logistics' issues and the order may be delivered step by step. If you purchase
multiple Products in a single transaction, then all the Products would be
dispatched to a single shipping address given by you. If you wish to ship
Products to different addresses, then you should book the orders separately
based on the delivery addresses.
These terms of offer for sale ("Terms of Offer For
Sale") between MY Learn Gadgets http:///www.mylearngadgets.com or
its App (hereinafter referred as 'Seller/Seller's website/App') and
the Buyers including online buyers and the Users of the Website/App ("You"
or "Your" or "Yourself" or "User") describe,
inter alia, the terms of offer for sale, sale, purchase of goods online through
Seller's website/App (“online sale”).
Please read the terms of offer for sale carefully before buying any
products or availing any services from the seller online. Any purchase made by
you online shall signify your acceptance of the terms of offer for sale and
your agreement to be legally bound by the clauses of this Terms of Sale.
In addition to the foregoing, you shall also be bound by the terms of
use of the website/App, terms of offer for sale issued by the Seller or
additional terms of service/specification of product which are displayed with
the selection of the product, if any ("additional terms") at
the website/App or provided along with the product. If there is any conflict
between the terms of offer for sale and the additional terms, the additional
terms shall take precedence in relation to that sale.
IF YOU DO NOT AGREE WITH THE TERMS OF OFFER FOR SALE, DO NOT ACCESS THE
WEBSITE/APP OR PLACE AN ORDER FOR ANY PURCHASE.
Business
·
The Seller’s Website/App is a platform that facilitates the online sale
of new products or Pre Owned or Open box or unboxed or refurbished products,
online purchase of Old or Pre Owned or used mobiles or laptops and the services
offered by the Seller including its affiliates/associates/service partners. The
products are sold/purchased or the Services are offered to the Users through
various modes. The Seller will be solely responsible to you for the products
sold or purchased by you online through the Website/App.
·
You acknowledge that the Seller has the right to change or discontinue
any Service at any time, without notice. You further acknowledge that the
Seller may add or modify the procedures, modes, processes or conditions of
purchase at any time to adapt to changes that the Seller makes to the Services
or mode of providing services. You agree that the Seller shall not be liable to
you or to any third party for any modification, suspension or discontinuance of
any aspect of the Services.
Products
·
The Seller makes available a variety of New products, refurbished,
Open-box, Pre-owned/Used products any other products of trade (hereinafter
referred as ‘the products’) at an agreed price to you through on –line sale or
on their in-built software or on their website/App. Purchase of such products through
any mode from the Seller will be subject to the Terms of Offer for Sale and
such other additional terms, if any, as specified by the Seller.
·
Seller offers shipping for all the products intended to be sold online
on the Website/App. However, the packaging of the product depends on the
Category of the Products purchased by the Buyers. Terms of shipping or
packaging will be governed by this Term of sale or the Seller’s policy, which
may be changed by the Seller without any notice to you.
·
All the Products are governed by the terms of warranties provided by the
respective manufacturer/ brands and subject to the Seller’s Warranty. However,
in case any product is covered under the Seller’s warranty, it shall be
specifically mentioned in the product details.
·
We ensure that your order will be safely delivered at your place within
promised timeline. However, the same is subject to certain unforeseeable situations
and circumstances beyond our control.
·
The Seller is liable for faults arising from products purchased or
bought from the Seller only and not otherwise. You are requested to follow the
procedure as laid down by the Seller for Replacement of the products.
Responsibility towards Products & Services
·
You should take all responsibility for your own actions in buying the
product or utilizing the services purchased by you and the Seller shall not be
liable for any such action.
·
You represent that you have the competency to or capacity to enter into
and to form a binding legal contract with the Seller and are not a person
barred by law from buying such product or availing services under the laws as
applicable in India.
Pricing Information
·
The Seller strives to provide you the best possible prices for all the
products and services you buy or avail of from the Seller online. However, the
Seller does not guarantee that the prices will be the lowest in the city,
region or geographic region. Prices and availability are subject to change
without prior notice or any consequential liability to you.
·
While the Seller strives to provide accurate products, services and
pricing information, typographical and other errors may occur. In the event that
a product or service is listed at an incorrect price or with incorrect
information due to an error in pricing or product or service information, the
Seller may, at its discretion, either contact you for instructions or to cancel
your order and notify you of such cancellation. The Seller will have the right
to modify the price of the product or service. The Seller may contact you to
obtain any further instructions in connection with the
sale/purchase/cancellation transaction via e-mail address or on a Mobile number
or any other contact details provided by you at the time of registration or
cancel the order and notify you of such cancellation. If the Seller cancels the
order after the payment has been processed, the said amount will be remitted to
you to your bank account; details of which will be provided by you to the
Seller.
Credit Card/Net Banking Details
·
While making payment of purchase or in certain cases, specifically with
regard to particular products/ services, you might be required to provide your
credit card or debit card or Net Banking or online Banking details to the
approved payment gateways. In this regard you agree to provide correct and
accurate credit/ debit card/Net Banking details to the approved payment
gateways for buying products or availing Services from the Seller or through
the Seller’s website/App. You shall not use any credit/ debit card/Net banking
account that is not lawfully owned by you, i.e. in any transaction, you must
use your own credit/ debit card/Net banking account The information provided by
you will not be utilized or shared with any third party unless circumstances
demand, as more particularly mentioned in the Privacy Policy. You will be
solely responsible for the security and confidentiality of your credit/ debit
card/Net banking details. The Seller expressly disclaims all liabilities that
may arise as a consequence of any unauthorized use of your credit/ debit
card/Net Banking account.
Delivery of the Product
·
Your shipping address, pin code will be verified with the database of
the Seller before you proceed to pay for your purchase. In case your order is
not serviceable by our delivery/logistics partners or the area is not covered,
we would request you to provide us with an alternate shipping address which we
expect to have on our logistic/delivery partner’s deliverable area. In case
there is any dispute regarding the shipment of the product or services for an
area not covered by the Seller, in such a case, the Seller will not be
responsible for the non-delivery of the product.
·
In case you book multiple orders for the Products and Services in one
transaction, the Seller would endeavour to ship all Products together. However,
this may not always be possible due to some product characteristics and/or
logistics' issues and the order may be delivered step by step. If you purchase
multiple Products in a single transaction, then all the Products would be
dispatched to a single shipping address given by you. If you wish to ship
Products to different addresses, then you should book the orders separately
based on the delivery addresses.
Terms of use of
Website
- Your
use of a website www.mylearngadgets.com (hereinafter referred to as
"the website") and services and tools are governed by the
following terms and conditions. If you transact on the website, you shall
be subject to the policies that are applicable to the website for such
transaction. By mere use of the website you shall be contracting with MY
Learn Gadgets -- A Unit of ESPA Learn Pvt Ltd, a company incorporated
under Companies Act, 1956 having its corporate office at Exchange
Road, Jammu and these terms and conditions constitute binding
obligations upon you.
- For the purpose of these terms of use,
wherever the context so require ‘You’ shall mean any natural or legal
person who has agreed to become a member of the Website by providing
Registration Data while registering on the Website as Registered User
using the computer systems of the MY Learn Gadgets.
- When you use any of the services provided by
our website in any manner or for any purpose, you will be subject to the
rules, guidelines, policies, terms, and conditions applicable to such
service, and they shall be deemed to be incorporated into this Terms of
Use and shall be considered as part and parcel of this Terms of Use. We
reserve our rights, at our sole discretion, to change, modify, add or
remove portions of these Terms of Use, at any time. It is your
responsibility to check these Terms of Use periodically for changes. Your
use of the website following the posting of changes will mean that you
accept and agree to the changes. Compliance or agreement to the said Terms
of Use grants you the privilege and rights to enter and use the Site.
- Opening, accessing, browsing or otherwise
using the website implies your concurrence and acceptance to all the terms
and conditions including the revised terms and conditions as set out in
this agreement and therefore, we request you to read this agreement
carefully before initiating any action from this website.
- A person who is competent to enter into a
legally binding valid contract under the provisions of Indian Contract
Act, 1872 is authorized to use the Website or place an order to or conduct
other connected activities through this website. Persons who are
"incompetent to contract" within the meaning of the Indian
Contract Act, 1872 including minors, un-discharged insolvents etc. are not
eligible to use or perform any transaction through the Website. However,
they may enter into a contract with us only through Legal guardians who
are registered as users on our Website. We reserve our rights to terminate
your membership and refuse to provide you with access to our website if it
is brought to our notice or if it is discovered that you are incompetent
to contract.
- If you use our website, you shall be
responsible for maintaining the confidentiality of your User ID and
Password and you shall be responsible for all activities that occur under
your User ID and Password. You agree that if you provide any or we have
reasonable grounds to suspect that such information that is untrue,
inaccurate, old or incomplete or not in accordance with the Terms of this
Use, we have the right to indefinitely suspend or terminate or block
access of your membership with us and refuse to provide you with access to
the Website.
- When you use our Website or send emails or
other data, information or communication to us, you agree and understand
that you are communicating with us through electronic records and you
consent to receive communications via electronic records from us
periodically or as and when required. We may communicate with you by email
or by such other modes of communication, electronic or otherwise.
- The Website contains materials, including but
not limited to software, text, graphics and images (hereinafter referred
as the “Content”). We may own the Content or portions of the Content may
be made available to us through arrangements that we have entered into
with third parties. Unauthorized use of the Content may result in
violation of our copyright, trademark, and other right under the
appropriate Indian Legislature. You have no rights to the Content, and you
will not use, copy or display the Content except as permitted under this
Agreement. No use of the said contents is permissible without our prior
written consent. You may not sell, transfer, assign, license, sublicense,
or modify the Content or reproduce, display, publicly perform, make a
derivative version of, distribute, or otherwise use the Content in any way
for any public or commercial purpose.
- The use or posting of any of the Content on
any other web site or in a networked computer environment for any purpose
is expressly prohibited. If you violate any part of this Agreement, your
right to access and/or use the Content and Site shall automatically be
terminated and you shall immediately destroy any copies you have made of
the Content. You agree not to: (a) take any action which imposes an
unreasonable load on the website’s infrastructure; (b) use any device,
software or routine to interfere or attempt to interfere with the proper
working of the website or any activity being conducted on the website; (c)
attempt to decipher, decompile, disassemble or reverse engineer any of the
software comprising or making up the website; (d) delete or alter any
material posted on the website by us or any other person or entity; or (e)
frame or link to any of the materials or information available on the
Site.
- The trademarks, service marks, and logos of MY
Learn Gadgets used and displayed on this Site or copyright subsisting in
the said logos forms part of our Intellectual Property Rights. Nothing on
this Site or in this Agreement should be construed as assigning or
granting, by implication, estoppel, or otherwise, any license or right to
use any of our said Intellectual Property Rights without our prior written
consent. The said Intellectual Property Rights shall not be used to
disparage our or third-party’s products or services or to dilute our
goodwill in the market. All goodwill generated from the use of any of such
intellectual property rights shall inure to our benefit.
- We and our affiliates make no warranties or
representations about the content, including but not limited to its
accuracy, reliability, completeness, timeliness or reliability. You agree
that your use of the website and the content is at your own risk. We do
not warrant that the website will operate error free or that the website,
its server, or the contents are free of computer viruses or similar
contamination or destructive features. The website and contents are
provided on an “as is” and “as available” basis without any warranties of
any kind including merchantability or fitness for particular purpose. We
shall not be liable for any damage of whatsoever nature including but not
limited to loss of data or loss of profit or business resulting from the
use or inability to use the website or the contents therein or from any
claims whether based on warranty, contract, tort or any other legal
incidents even if we have been informed about the possibility of such
damage.
- Indemnity:
You agree to defend, indemnify, and hold us harmless from and against any claims, actions or demands, including, without limitation, reasonable legal and accounting fees, arising or resulting from your breach of this Agreement or your access to, use or misuse of the Content or Site. We shall provide notice to you of any such claim, suit, or proceeding. We reserve our right to assume the exclusive defence and control of any matter which is subject to indemnification under this section. In such cases, you agree to cooperate with any reasonable requests assisting us in defending such matters. - We reserve our rights at our own discretion,
to restrict, suspend, or terminate this Agreement and your access to all
or any part of the Site or the Content at any time and for any reason
without prior notice or liability. We reserve our rights to change,
suspend, or discontinue all or any part of the website or the Content at
any time without prior notice or liability to the buyers.
- Membership on our Website is free and we do
not charge any fee for accessing, browsing and buying on our website. We,
however reserve our rights to charge fee and change our policies from time
to time. In particular, we may on our own discretion introduce new
services and modify/amend some or all of the existing or future services
offered on our website or fees if any; which may be charged for the same;
without prior notice to buyers. Revision or Amendment in policies or in
any clause of the agreement shall automatically become effective
immediately once implemented on our website.
- You shall be solely responsible for compliance
of all applicable laws including those in India, once you abide by or
agree to the terms and conditions of this Agreement. You agree that, the
contents uploaded or forming part of our website is not in violation of
any laws for time being in force in India.
- You shall not attempt to gain unauthorized
access to any portion or feature of our website, or any other systems or
networks connected to our Website or to any our server, computer, network,
or to any of the services offered on or through our Website, by hacking,
password or any other illegitimate means.
- You shall not probe, scan or test the
vulnerability of our website or any network connected to our website nor
breach the security or authentication measures on our website or any
network connected to our Website. You may not reverse look-up, trace or
seek to trace any information on any other user of or visitor to our
Website, or any other customer of ours, including any account not owned by
you, to its source, or exploit our Website or any service or information
made available or offered by or through our Website, in any way where the
purpose is to reveal any information, including but not limited to
personal identification or information, other than your own information,
as provided for by our Website.
- You may not forge headers or otherwise
manipulate identifiers in order to disguise the origin of any message or
transmittal you send to our Website or any service offered on or through
the Website. You may not pretend that you are, or that you represent,
someone else, or impersonate any other individual or entity.
- You may not use the Website or any Content for
any purpose that is unlawful or prohibited by these Terms of Use, or to
solicit the performance of any illegal activity or other activity violates
our rights in any manner whatsoever.
- From time to time, you shall be responsible
for providing information relating to the items or services proposed to be
bought by or sold to you. In this connection, you undertake that all such
information shall be accurate in all respects. You shall not exaggerate or
over emphasize the attributes of such items or services so as to mislead
other Users in any manner.
- You shall not engage in solicitation for our
products or services displayed on our website. You may not transmit any
chain letters or unsolicited commercial or junk email to other users via
our website. It shall be a violation of these Terms of Use to use any
information obtained from our website in order to harass, abuse, or harm
another person, or in order to contact, advertise to, solicit, or sell to
another person outside of the MY Learn Gadgets without our prior explicit
written consent. In order to protect our users from such advertising or
solicitation, we reserve our rights to restrict the number of messages or
emails which a user may send to other users in a reasonable period which
we deem appropriate in its sole discretion.
·
You will be entitled to cancel the order placed to us; only if your
product is not yet shipped by us. Once the product is shipped, we shall not
accept cancellation requests.
·
For any queries or information, MY Learn Gadgets (MLG) requests you to
call on MLG’s No. 6005458603 or email us on support@mylearngadgets.com by
sharing your order id to resolve your queries through our customer care
executive.
·
In order to cancel the Order, you will follow the following process :
Login to MLG website/app> Go to Account>
click Order History> Press the eye button > Click the return Button.
Once a return request is successfully
registered on our Website/app by following the aforesaid process, your order
shall be deemed to be cancelled.
·
If it is a Prepaid Order, the amount will be refunded to you, in
accordance with our Refund Policy.
·
Under some rare situations, we can also raise an order cancellation
request. These situations could be –
Product out of stock with MY Learn
Gadgets
Restrictions on the number of
products you can order, as per Terms & Conditions of any offer/Discount.
Incorrect pricing or description of
the product.
Payment fraud suspicion by our Credit
& Fraud Avoidance Department.
Incorrect or Incomplete Buyer's
Address.
Any other unavoidable or
unforeseeable circumstances.
·
You agree that, non-completion of the order within the prescribed
time-limit will not automatically entail the Cancellation of the order, if the
same is as a result of the circumstances beyond our control.
·
A cancellation request cannot be made after your order is ready for
shipment. Once the product is opened or the service is considered as delivered,
the order cannot be cancelled. You can however claim a warranty as per our
warranty policy. All refunds are processed after internal verification and in
case of any sales return, we reserve our right to full and partial refunds
based on the condition of the product.
Return
Conditions to initiate returns
·
New Products must be returned to us within seven (07) working days from
the date on which you have received the product / must be dispatched to us
within seven (07) working days from the date of receipt of the product.
·
Open Box & Pre Owned Products shall be returned to us within fifteen
(15) working days from date on which you have received the product and will be
accepted only in case of following :
Stocks are dead on arrival or have a major technical problem.
Product received is physically damaged.
You have to submit a request of Sales Return on support@mylearngadgets.com
Our back office executive will get in touch with you to initiate the
process of returns and after verification of the request made MLG will pick up
the product from the premises where in the product was delivered.
Quality Check (QC) will be done by MLG or its
affiliates/associates/service partners to cross check the status request as
made by the buyers.
Refund will be initiated on successful Quality Check of the product and
status of your claims shall be advised to you through email communication
The End to End Sales Return Cycle will take 15 working days’ time.
·
In the event , you receive a damaged / defective product or a product
that does not comply with the specifications as per your original order, you
are required to get in touch with the customer service team.
·
Other Cases for Return/ Replacement of the Product :
Wrong Product – Wrong color/ size/ style,
Wrong item delivered or wherein product dispatched differs from the one
which was ordered.
Defective Product - Manufacturing defect/ functional defects. (Not
applicable, if the product is under Manufacturer’s Warranty or is an AS IS
products)
Damaged Product – Physical damage/ Tampered product or packaging. (Not
applicable, if the product is under Manufacturer’s Warranty or is an AS IS
products)
Wrong Quantity – Missing Products/ Parts. (Not applicable, if the
product is under Manufacturer’s Warranty or is an AS IS products)
Under what conditions returns/ replacement request will not be accepted?
Returns/ Replacement requests will not accepted under following cases –
If Products are Altered/ Used after delivery by the Buyer (s) without
prior intimation to us.
If the Product is returned without Original Packaging (price tags,
labels & accessories)
If the Serial Number is tampered.
For Defective product that is covered under Seller/Manufacturer's
Warranty.
For Damaged/Missing product that is reported after Seven (07) working
days of the delivery
For Products sold under specific promotions or given by way of a gift or
sample or in a like manner.
·
Upon receiving your complaint, we or our service partner shall verify
the authenticity and the nature of the complaint and if we are convinced that
the complaint is genuine, we shall process your complaint and request for a
replacement. However, in the event of frivolous and baseless complaints
regarding the quality and content of the products, we reserve our right to take
necessary legal actions against you and you will be solely liable for all costs
incurred by us in this regard.
·
In order to be eligible for a replacement, you must return the product
with the original box and all accessories in the exact same condition as it was
sold to you. If a product being returned is not in accordance with the above
guidelines, then you shall not be entitled to any replacement from us. In case
you ordered a wrong item, or the product has been used by you, then you shall
not be entitled to any return/refund.
·
Before accepting a shipment of any product, kindly ensure that the
product's packaging is not in a damaged condition. After acceptance of the same
or after the item/product is considered as delivered, then we will not be
liable for any replacement of the product or cancellation of order or any other
action of like manner.
Refunds
MY Learn Gadgets (MLG) will process your refund to the original form of
payment or in the bank account of which details are provided by you to MLG. The
MLG is free to decide the mode of payment of such Refund which includes RTGS
payment system.
Refund will be processed within 15 working days from the date of
Notification.
You are responsible for and must prepay all return shipping charges and
you shall assume all risk of loss or damage to product while in transit to MY
Learn Gadgets except defect is attributable on our part and DOA (Dead on Arrival)
cases.
If you have received damaged, defective or incorrectly shipped
merchandise, please notify on 6005458603
within 10 working days. Refund may be refused if the product received by us is
not as per your claim or Order ID is missing on the package.
·
The refund or cancellation may be denied if :
Product is damaged due to improper use by the Buyer.
Any item is missing from the original packaging/order delivered to the
buyer.
E waste
At Vow (MY Learn Gadgets) we understand that our
responsibility doesn’t end at selling you our products. Vow (MY Learn
Gadgets) has been working in the area of safe disposal of electronic waste.
Since handset, accessories, and components are made of hazardous constituents
under our global policy as well the legislation passed by the Ministry of
Environment and Forests (MOEF), called E-waste (Management) Rules, 2016, which
comes into effect from 1st Oct 2016,
Vow (MY Learn Gadgets) will seek shared responsibility and
cooperation from customers in reducing the environmental impact of their
products.
Vow (MY Learn Gadgets) will comply with all the applicable
laws related to e-waste management.
As a part of e-waste recycling initiative, Vow (MY Learn Gadgets) has partnered
with 3R Recycler, India’s leading electronic asset management and Disposal
Company to comply with E-Waste management and Handling Rules in providing
environmentally sound management of end of life electronics.
3R Recycler - As part of this partnership with 3R Recycler, the company will
provide e- waste drop off centres and ensure environmentally sound management
of electronics that have reached their end of life phase. 3R Recycler has
obtained all the necessary authorizations from the appropriate governmental
agencies for their processing facilities. 3R Recycler ensures proper recycling
and disposal of e-waste. This helps us protect the environment from any
hazardous consequences, which would be otherwise caused by the inappropriate
waste management of e-waste.
Do’s & Don’ts
Do’s:
·
Always look for information on the catalogue with your product for
end-of-life equipment handling.
·
Ensure that only Authorized Recyclers/Dismantler handle your electronic
( i.e. Mobile Phones & its accessories ) products
·
Always call at our toll-free No’s to Dispose products that have reached
end-of life
·
Always drop your used electronic products, batteries or any accessories
when they reach the end of their life at your nearest Authorized E-Waste
Collection Points.
·
Always disconnect the battery from product, and ensure any glass surface
is protected against breakage.
Don’ts:
·
Do not dismantle your electronic Products on your own
·
Do not throw electronics in bins having “Do not Dispose” sign.
·
Do not give e-waste to informal and unorganized sectors like Local Scrap
Dealer/ Rag Pickers.
·
Do not dispose your product in garbage bins along with municipal waste
that ultimately reaches landfills.
What should I do with my electronic discards?
The mantra of "Reduce, Reuse, Recycle" applies
here.
·
Reduce your generation of e-waste through
smart handling and good maintenance.
·
Reuse still functioning electronic
equipment by donating to us.
·
Recycle those products that cannot be
repaired. Customer may handover their end of life products to our nearest drop
points for proper Recycling.
We look forward to your support in ensuring safe and efficient disposal
of e-waste which is a shared responsibility between our valued consumers and us.
We value your co-operation.
To know more about safe and secure recycling and proper disposal of
end-of-life electrical and Electronic Products Customer can contact our numbers
at:
Number - 6005458603